The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 25 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Pet amenities available
Housekeeping
Car hire
Dry cleaning
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Business
Fax/Photocopying
Children
Cots
Board games
Children's menu
Room features
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
3-5 Rockley Road,
London,
United Kingdom,
W14 0DJ,
Greater London
Map view
street view
3-5 Rockley Road,
London,
United Kingdom,
W14 0DJ,
Greater London
City landmarks
Museum
Victoria and Albert Museum
3.4
km
Museum
Design Museum
2.1
km
Museum
Leighton House Museum
1.6
km
Museum
Science Museum
3.2
km
Palace
Kensington Palace
2.2
km
Park
Holland Park
2.0
km
Museum
Natural History Museum
3.1
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
7.0
km
Event hall
Olympia London
1.0
km
Garden
Buckingham Palace
5.4
km
The Mall Hammersmith
Hammersmith
1.5
km
Shopping Area
Westfield London
900 m
Park
Ravenscourt Park
1.8
km
Museum
18 Stafford Terrace
1.6
km
Westbourne Grove
Westbourne Grove
2.1
km
Store
Tesco Express
1.1
km
Park
Kensington Gardens
2.8
km
Park
Hyde Park
3.8
km
Museum
The British Museum
6.7
km
Garden
Kyoto Garden
1.6
km
Museum
Museum of Brands
2.6
km
LondonEngland
Kensington Square
2.1
km
Store
Kensington High Street
2.4
km
Blenheim Crescent
Joe Strummer Mural London
1.3
km
Park
Hammersmith Park
950 m
London W2England
Notting Hill
2.6
km
Metro Station
Kensington
3.2
km
Nearby
West 12 Shopping center
Lost Lagoon
320 m
Shopping Area
West12 Shopping Centre
180 m
Park
Shepherd's Bush Green
220 m
Restaurants
Al Forno
170 m
3-4 Romney Court Shepherds Bush Green 4 Romney Court
Roosters Piri Piri
110 m
24 Shepherds Bush Green W12 Shopping Centre
The Central Bar
170 m
Shepherds Bush Green Unit 1
Paris-Brest Patisserie
170 m
58 Uxbridge Road Shepherds Bush
Liz Cafe
280 m
7 Goldhawk Road
Bagel Bites
480 m
20 Shepherds Bush Green
Belushi's
240 m
13-15 Shepherds Bush Green Shepherds Bush
Panini House
200 m
58 Uxbridge Road
Harana
230 m
118 Uxbridge Road
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
spacious rooms
friendly staff
poor ventilation
inconsistent dining quality
8.0/10
Great
Rooms
7.9
Location
9.1
Service
8.2
Dining
7.3
Guest reviews
8.0/10
based on 9 reviews
8.0
8.0/10 based on 2618 reviews
Frank
United States,
May
2024
7.8/10
I spent one night here for business and found the hotel to be suitable for a quick stay. The rooms were clean but a bit basic, perfect for limited use. The service was exceptionally friendly and the location was convenient, despite the absence of air conditioning.
Rooms
7.0
The room was tidy and cleaned daily, but it had a minimalistic setup.
Service
9.0
The staff was extremely helpful and friendly during my stay.
Location
8.0
The hotel's location was practical, close to public transportation and amenities.
Dining
7.0
The dining options were good for a quick meal to start the day.
Facilities
8.0
The hotel offered various services like car hire and housekeeping.
Laura
United Kingdom,
April
2024
9.0/10
I had a pleasant stay at this hotel. The rooms were clean, quiet, and comfortable, overlooking a peaceful children's playground. The service was friendly and helpful. The location was excellent, making it easy to explore London, and the dining experience was enjoyable with a good variety of options.
Rooms
9.0
The rooms were clean, warm, and comfortable, with brewing facilities.
Service
9.0
The staff were extremely nice and helpful.
Location
10.0
The hotel's location was brilliant, just minutes away from the nearest tube station and Westfields.
Dining
8.0
The dining experience was great, with plenty of choice and friendly staff.
Facilities
9.0
The hotel offers car hire, dry cleaning, housekeeping, a welcome drink, and pet amenities.
Gary
United Kingdom,
January
2024
7.8/10
The hotel offers basic rooms that are clean and tidy, although lacking in space and shelves for convenience. The service was helpful and pleasing, especially after a long day of exploring London. The location is ideal with easy access to transportation and nearby amenities. The dining options were good and offered value for money. The hotel provides standard facilities for a comfortable stay.
Rooms
7.0
The rooms are very basic but clean and tidy.
Service
8.0
The service was so good and helpful.
Location
9.0
The location is pretty good, just minutes from underground/overground trains and buses.
Dining
8.0
The dining experience was fairly good and offered good choices.
Facilities
7.0
The hotel provides standard facilities for a comfortable stay.
Robert
United States,
December
2023
7.8/10
The hotel's location is excellent, just a few minutes' walk from the Tube and Westfield shopping center. The room, despite being near a busy road, was good, and I appreciated its quietness overlooking a children's playground. However, the room felt a bit stuffy without the option for air conditioning or a fan.
Rooms
8.0
The room was comfortable and quiet, overlooking a children's playground.
Service
7.0
The service was friendly and efficient, although I encountered some unhelpfulness when requesting a room change shortly after check-in.
Location
9.0
The hotel is conveniently connected to the Tube station and Westfield shopping center, making it ideal for exploring the area.
Dining
7.0
The dining options were good for a budget hotel, but the limited seating made it a bit inconvenient.
Facilities
8.0
The hotel offers various amenities like car hire, dry cleaning, and housekeeping services.
Valerie
United States,
December
2023
7.2/10
The hotel offers a mix of positives and negatives. The rooms, while bright and clean, lack proper ventilation making them very hot. However, they are spacious with plenty of room for luggage, ideal for a short stay. The service is a bit slow at times but the staff are friendly and helpful. The location is excellent for easy access to dining options and shopping, though cleanliness could be improved. Dining has a good variety but some items are overcooked, impacting the overall value. Overall, the hotel has its strengths and weaknesses, catering well to short stays.
Rooms
7.0
The rooms, while clean and bright, suffer from poor ventilation, leading to discomfort due to the heat. However, they are spacious with ample room for suitcases.
Service
8.0
The staff are friendly and helpful, despite occasional delays in service.
Location
8.0
The hotel is conveniently located near dining and shopping options, with easy access to public transportation, though cleanliness could be better.
Dining
6.0
The dining experience offers a good selection, but inconsistent quality with some items being overcooked, affecting the overall value.
Facilities
7.0
The hotel offers standard facilities, though improvements in cleanliness could enhance the overall experience.
spacious rooms
poor ventilation
Mark
United Kingdom,
December
2023
7.8/10
The hotel is situated right next to the Westfield mall, offering a convenient location for transportation with friendly service. The rooms, although basic like other Ibis hotels, are clean and hassle-free. The dining options are tasty and fulfilling, and the location provides easy access to various attractions. However, the service could be more informative, and the hotel lacks proactive assistance despite its prime location.
Rooms
8.0
The rooms are very basic but maintain the cleanliness and efficiency expected from an Ibis hotel.
Service
7.0
The staff is friendly, but there is room for improvement in being well-informed and proactive in customer assistance.
Location
9.0
The hotel's proximity to Westfield mall and transportation hubs makes it a perfect spot for city exploration and shopping.
Dining
8.0
The dining experience offers tasty options that can keep you satisfied; however, there could be more variety in the menu.
Facilities
7.0
The hotel provides essential facilities for a comfortable stay, but there may be minor room for enhancement.
Martin
United Kingdom,
July
2023
8.8/10
The hotel is convenient and quiet, reflecting the standard Ibis quality. The separation of rooms gave extra privacy, but the atmosphere felt a bit gloomy. The location is excellent for our needs, with easy access to the Metro and plenty of dining options nearby.
Rooms
8.0
The rooms were perfectly fine and very quiet, considering the central London location.
Service
9.0
The staff were extremely friendly and efficient, making our arrival and departure pleasant experiences.
Location
10.0
The hotel's location was great for our needs, being close to the Metro and surrounded by eateries and a large mall.
Dining
8.0
The dining experience was enjoyable, allowing me to fuel up for a day of sightseeing in London.
Facilities
The facilities were satisfactory, with no major complaints noted.
Barry
United Kingdom,
June
2023
8.6/10
The hotel was fantastic, with very clean and comfortable rooms and super friendly staff. The dining experience offered a good selection of warm and cold foods, although outside options were comparably priced. The location was great, close to both public transport and shopping, and the facilities were top-notch.
Rooms
9.0
The rooms were very clean and comfortable, with a good-sized shower cubicle.
Service
8.0
The staff was super nice and very helpful, showing great leadership under the GM. They offered a range of services like car hire and dry cleaning.
Location
10.0
The location was brilliant, close to the city center and opposite the WestField mall.
Dining
7.0
The dining had a good selection of warm and cold foods, though paying extra for breakfast inside the hotel might not be the best value.
Facilities
9.0
The hotel facilities were excellent, offering everything from housekeeping to pet amenities.
A.
United Kingdom,
May
2023
8.2/10
The hotel offers clean and reasonably comfortable rooms, although the presence of a disabled toilet and wet room may not suit everyone's preferences. The service was attentive and accommodating, with quick responses to requests despite some disorganization. The location is convenient, close to the tube and shopping mall, providing easy access to attractions. The dining experience, while okay, could be improved in terms of organization. Overall, a decent value for the price paid.
Rooms
8.0
The rooms were serviced daily and were reasonably clean. Despite my personal preference, the disabled toilet and wet room were spotless, quiet, and very comfortable.
Service
9.0
The hotel staff were lovely and accommodated all my requests promptly. I was thrilled with the late check-out option provided for me to attend to work commitments during the day.
Location
9.0
The hotel's location is perfect, being close to the tube, Westfield Shopping Mall, and central London. While not spotless, I was pleased with the overall stay experience.
Dining
7.0
The dining experience was slightly disorganized, although the quality of produce was excellent and offered plenty of choices in a comfortable setting.
Facilities
8.0
The hotel offers a range of facilities from car hire to pet amenities, catering to various needs, with good value for the services provided.
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